What do I do if I have an accident?

If you are in the unfortunate event of an accident with your rental vehicle, we will ask that you do not admit liability in any circumstance. If you are unsure, always obtain a police report that will help our insurance company to gauge who was at fault. All accidents must be reported to Melbourne Van Rentals the day it happens, you will also have to provide complete details of the accident to us. We do not guarantee to replace the vehicle if you are liable for the accident.